Thinking in concepts can easily end in problems. Reality is a process which cannot be stopped by concepts. We fight against windmills when we ignore real processes and try to be right with our point of view. This is only one part of our being.
Leaders in the sales profession often earn two or three times more than other sales people. Along with knowing their product and understanding the sales process, these masters of selling understand people. Superior people skills can give you the winning edge and bring you the income you need to live your dream.